Terms of service

Effective Date: 28/05/2025

Welcome to SV Panels (“we”, “us”, “our”). These Terms of Service (“Terms”) govern your use of our website located at www.svpanels.co.uk (the “Site”) and any purchases made through the Site.

By accessing or using our Site, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Site.

1. Use of the Site

You may use this Site only for lawful purposes and in accordance with these Terms. You agree not to:

  • Violate any applicable laws or regulations.
  • Use the Site for any fraudulent or misleading activity.
  • Interfere with the security or functionality of the Site.

2. Product Information

We make every effort to display accurate descriptions, images, and pricing. However, we do not guarantee that all information is error-free. In the event of an error, we reserve the right to correct it and revise your order accordingly or cancel it with a full refund.

3. Order Acceptance

All orders placed are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product descriptions, or suspected fraud.

4. Pricing and Payment

Prices are listed in GBP (£) and include VAT unless otherwise stated. Payment must be made at the time of purchase using one of the accepted payment methods displayed at checkout.

5. Shipping and Delivery

Shipping policies, delivery times, and applicable fees are outlined in our Shipping Policy. Please review these before placing your order.

6. Returns and Refunds

Our returns and refund policy is outlined in our Returns Policy. Please review it before initiating a return.

7. Product Guarantees

Our products are sold with the following guarantees:

  • 5 Year Guarantee for all 250mm panels
  • 10 Year Guarantee for all 1m x 2.4m
  • 10 Year Guarantee for all 600mm x 2.4m panels
  • 10 Year Guarantee for all guttering, fascia and soffit products

8. Intellectual Property

All content on this Site — including text, images, logos, and trademarks — is owned by or licensed to SV Panels and is protected by applicable copyright and trademark laws. You may not use, copy, or distribute any content without our express written permission.

9. Limitation of Liability

To the fullest extent permitted by law, SV Panels shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of this Site or products purchased from us.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will take effect immediately upon posting to the Site. Your continued use of the Site constitutes acceptance of the updated Terms.

11. Governing Law

These Terms are governed by the laws of the United Kingdom. Any disputes will be subject to the exclusive jurisdiction of the courts in England.

12. Contact Us

If you have any questions about these Terms, you can contact us at:

Registered Office Address: SV Panels, First Floor, 85 Great Portland Street, London, W1W 7LT.

Email: sales@svpanels.co.uk
Phone: 0121 517 1827
Business Hours: Monday to Friday, 7:30am–4pm